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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derrick Newsome

Derrick Newsome

November 26, 2024

5  out of  5
rating by Derrick Newsome
"Very good examples of customer service.i have received help over the phone several times and I am very glad to say that all the ladies are super supportive and helpful with my issues and concerns. They make paying my premium a pleasure Everytime! Also Alexsa is very good at her job and makes things easier.And Alexsa has patience with me , which I really appreciate"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tony Payton

November 19, 2024

5  out of  5
rating by Tony Payton
"Lydia's customer service is ON POINT!! She took care of me very well today. She explained everything she could help me with and helped me understand what my insurance is covering. Very thorough!! COSTA HEAD, IF YOU SEE THIS, GIVE THAT LADY A RAISE. YOU HAVE A GREAT TEAM!!!"
We responded:
"Hi Tony! Thank you for taking the time to share your awesome review for Lydia! She has been such a valuable asset to our office, and I agree is always very thorough! Thanks again for highlighting her! -Costa Head"
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Ryan Bliss

October 3, 2024

5  out of  5
rating by Ryan Bliss
"Very helpful, prompt, and nice. I really appreciate them taking care of me in a timely manner!"
We responded:
"Hi Ryan! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing prompt and helpful service, and it's wonderful to know that we could take care of you. If you need anything else, please don't hesitate to reach out!"
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Shamieka Reed

September 18, 2024

5  out of  5
rating by Shamieka Reed
"Jared provided great service and was a pleasure to work with. I highly recommend State Farm."
We responded:
"Shamieka, thank you for taking the time to share your positive experience with Jared! We're delighted to hear that he provided you with great service and was a pleasure to work with. We appreciate your review!"
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Tara Welborn

August 28, 2024

5  out of  5
rating by Tara Welborn
"Alexsa Welborn was a big help and knowledgeable when I was looking for information about life insurance."
We responded:
"Hi Tara! Thank you for your feedback! I'm glad to hear that Alexsa Welborn was able to assist you effectively and provide you with the information you needed about life insurance. If you have any more questions or need further assistance, feel free to let us know. We're here to help!"
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Michael Forte

August 23, 2024

5  out of  5
rating by Michael Forte
"I have been with Costa Head State Farm for atleast 5 years and have allways been treated good and fairly."
We responded:
"Thank you for your 5-star review, Michael! We always love to hear that over the past 5 years that you have consistently received good and fair treatment! Thank you for your kind words. "
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Hunter Robinson

August 18, 2024

5  out of  5
rating by Hunter Robinson
"Alexa was very helpful in my set up for insurance."
We responded:
"Hunter, we really appreciate your 5-star review! I'm so glad to hear that Alexa was helpful in setting up your insurance. I'll pass along your kind words to her!"
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Tonya Gibson

August 18, 2024

5  out of  5
rating by Tonya Gibson
"I recommend this business that always been really nice"
We responded:
"Thank you so much for your 5 star review, Tonya! I'm glad to hear that you've had positive experiences with my office and would recommend us! If you need any further insurance assistance or have any questions, feel free to let us know!"
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Cordale Richmond

August 16, 2024

5  out of  5
rating by Cordale Richmond
"Very family oriented helpful and professional I recommend this agency to everyone They are the best!"
We responded:
"Hi Cordale! Thank you for your positive review! I'm glad to hear that you found my agency to be family-oriented, helpful, and professional. It's great to know that you had a positive experience and would recommend us to others!"
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Noelle Brown

August 15, 2024

5  out of  5
rating by Noelle Brown
"Jared was so helpful, easy to work with, and answered all my questions! Would definitely refer my friends to him!"
We responded:
"Thank you for your awesome review, Noelle! I'm glad to hear that Jared was helpful, easy to work with, and took the time to answer all of your questions. It's great to know that you had such a positive experience that you would be willing to refer your friends to him as well. If you or your friends have any more questions or need further assistance, don't hesitate to reach out. We're here to help!"
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Sherry Morgan

August 14, 2024

5  out of  5
rating by Sherry Morgan
"Been with state farm for 41 years. Savannah Vance is my rep at this location hopefully the last location. Whereas others haven't been up to par in customer service. Savannah is very knowledgeable and listens to detail. Love working my policy's out with her. . Keep up the good works. Thank you for all you do at #costaheadstatefarm."
We responded:
"Hi Sherry! Thank you for taking the time to share your long-term experience with State Farm and specifically with Savannah Vance. It's great to hear that Savannah has consistently provided you with excellent customer service and demonstrates a high level of knowledge and attention to detail. I will make sure to pass along your kind words to Savannah and the team. We greatly appreciate your 5-star review!"
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William Adams

August 14, 2024

5  out of  5
rating by William Adams
"Savannah and Costa are great. They have help me over the years in many ways. I have my house, cars, and boat with them and I have never had a problem. I would highly recommend them to anyone for their insurance need’s."
We responded:
"Hi William! Thank you for sharing your positive experience with Savannah and myself! It's wonderful to hear that they we have been helpful to you over the years and have provided great service for your various insurance needs. We appreciate your recommendation and I'm sure others will find it helpful as well!"
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Kasey Merna

August 13, 2024

5  out of  5
rating by Kasey Merna
"Jared was amazing at explaining life insurance to me! I never knew how important it was until after speaking with him. He was able to explain it in a timely manner and made it easy to understand. The professionalism was top tier! 10/10 recommend!"
We responded:
"Hi Kasey! Wow, thanks for your 5-star review! I'm glad to hear that Jared was able to explain the importance of life insurance to you and make it easy to understand. It's great when an agent can break down complex information in a timely manner. Jared takes pride in his professionalism and it's wonderful to hear that it was top tier during your interaction!"
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Steve Kirkland

August 13, 2024

5  out of  5
rating by Steve Kirkland
"Savanna is the best agent I’ve worked with. She always tries to find and suggest discounts for me. I really appreciate her."
We responded:
"Thanks for the positive review! Providing great customer service is always one of our top priorities so I am glad we could help!"
Profile photo of Kiersten Pattillo

Kiersten Pattillo

August 13, 2024

5  out of  5
rating by Kiersten Pattillo
"Jared is an amazing agent! He helped me with figuring out all my insurance needs and was super great at making the process quick and easy. Thank you again Jared!!"
We responded:
"Hi Kiersten! Thank you for sharing your wonderful experience with Jared! I'm thrilled to hear that he was able to assist you with all of your insurance needs and make the process quick and easy for you. Jared truly strives to provide excellent service and it's great to know that he succeeded in doing so!"
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Charleen Welborn

August 13, 2024

5  out of  5
rating by Charleen Welborn
"Alexsa Welborn is amazing. She has recently started, but already helping me to understand my coverage better and possibility of saving money without losing any coverage. We absolutely love her! The best ! Give her a call to get the best help."
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that Alexsa Welborn has been amazing in helping you understand your coverage better and potentially save money without compromising any coverage. It's great to know that you've had such a positive experience with her, especially considering she has recently started. We appreciate your support and look forward to continuing to provide you with excellent service!"
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sarah hughes

August 13, 2024

5  out of  5
rating by sarah hughes
"Jared was so helpful and professional, answered all my questions. He went above and beyond and made buying insurance a pleasure instead of a headache! I recommend him to everyone!"
We responded:
"Hi Sarah! Thank you for taking the time to share your positive experience with Jared! I'm glad to hear that he was helpful, professional, and went above and beyond to assist you with your insurance needs. It's great to hear that he made the process enjoyable for you instead of being a hassle. I'll make sure to pass along your recommendation to Jared. If you have any more questions or need further assistance, feel free to ask!"
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Ty'Shai Owens

August 5, 2024

5  out of  5
rating by Ty'Shai Owens
"Always amazing service, can literally call or text for help and get quick response. The entire staff is understanding and beyond helpful."
We responded:
"Hi Elle! Thanks for your 5 star review! We genuinely care about our customers' needs and work diligently to ensure that you receive the support you deserve. It's great to know that our team's efforts have made a positive impact on your experience."
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Kp Searcy

August 1, 2024

5  out of  5
rating by Kp Searcy
"I really appreciate Ms Alexsa she really help me and my fiancé with this tag situation she did one call and that’s all great customer service"
We responded:
"Thank you so much for taking the time to share your positive experience with Mrs. Alexsa. We are thrilled to hear that she was able to provide the exceptional customer service you deserved."
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Jennifer Johnson

May 26, 2024

2  out of  5
rating by Jennifer Johnson
"Don’t like the payment going extra high every 6months are so not good at all 😤"
We responded:
"Hi Jennifer, we are so sorry to see that you changed your 5star review. We would love the opportunity to review options with you. Please give the office a call at your convenience to further discuss. 706-882-0018"
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oralD

May 9, 2024

5  out of  5
rating by oralD
"Bailey Moon is a great asset to S F as an agent! She is knowledgeable/professional/caring! If she doesn't have the answer she will look into it!"
We responded:
"Thanks, Dennis! It was our pleasure assisting you with your insurance. Please let us know what else we can do to help! "
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Whitney Barrett

March 8, 2024

5  out of  5
rating by Whitney Barrett
"Love Alexsa! She is great at what she does!"
We responded:
"Hi Whitney! Thank you for the kind words! "
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Rebeca G

March 8, 2024

5  out of  5
rating by Rebeca G
"Muchas gracias Costa por tu servicio. Todos son muy amables!"
We responded:
"¡De nada! Me alegra poder brindarte un buen servicio. Agradezco tus amables palabras. Si necesitas más ayuda en el futuro, no dudes en preguntar. ¡Estoy aquí para asistirte en lo que necesites!"
Profile photo of Harley Welborn

Harley Welborn

March 8, 2024

5  out of  5
rating by Harley Welborn
"Alexsa welborn has great customer service skills! Also, she is eager to let anyone know about insurance & how to save money!"
We responded:
"Thank you for your positive feedback, Harley! We strive to provide excellent customer service and I'm glad to hear that you found Alexsa's assistance helpful. Helping people understand insurance and find ways to save money is one of our main goals."
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Gail Welborn

March 8, 2024

5  out of  5
rating by Gail Welborn
"Alexsa Welborn is very helpful with and questions I have and she always helps with any problems I have .."
We responded:
"We agree, Gail!! Thank you for taking the time to send such kind words about Bailey!"